Due to extreme fraud that has taken place over the past several months, we have been forced to block certain debit card transactions from occurring.
We are actively blocking the following:
Signature Based transactions from outside the United States.
- These are card present transactions where the transaction is ran as a credit and you are asked to sign the receipt.
Signature Based transactions at (1) Pilot Gas Station in Southern California.
- These are card present transactions where the transaction is ran as a credit and you are asked to sign the receipt. Or,
- Transactions where you swipe your card at the automated fuel dispenser for gas.
It is extremely important that you be aware of where your card is at all times. It is also equally important to have up-to-date anti-virus and firewall definitions installed on your computer to prevent thieves from capturing your card information.
Only signature based transactions or "credit" transactions have been blocked. You may still use your PIN to complete the purchase.
If you are traveling through any of the affected areas listed above, please call us to see about temporarily removing the block.