Cornerstone Bank has been notified of a SMiShing Scam that is affecting Oklahoma.

Text messages are being received that state that your debit card has been deactivated. This message then request that you call a phone number, once called this number will ask for your account number and debit card number.

THIS IS A SCAM! 

There are several key indicators that this is a fraudulent text:

  1. It is coming from Community State Bank NOT Cornerstone Bank.
  2. The number that the text is received from is Out of Service.
  3. WE WILL NEVER contact a customer and request their sensitive information, especially via text message.

Community State Bank is aware of the scam and they have posted a message regarding the scam on their website.

Authorities have been alerted and are taking action.

Earlier in the day we received this message from the Oklahoma Banker's Association

Here is an image of the text for your reference.

 

Cornerstone Bank will NEVER call or email you requesting information about your account.

If you receive an email or phone call from someone claiming to work for Cornerstone Bank and you are unsure about their identity, please hang up the phone and call us directly at the number listed below, or forward us the email at the address listed below.

In general, if you receive a phone call that requests your personal information and you did not initiate the phone call, you should not give out any information.


Debit Card Blocks

Due to extreme fraud that has taken place over the past several months, we have been forced to block certain debit card transactions from occurring.

We are actively blocking the following:

 Signature Based transactions from outside the United States.

  • These are card present transactions where the transaction is ran as a credit and you are asked to sign the receipt.

Signature Based transactions at (1) Pilot Gas Station in Southern California.

  • These are card present transactions where the transaction is ran as a credit and you are asked to sign the receipt. Or,
  • Transactions where you swipe your card at the automated fuel dispenser for gas.

It is extremely important that you be aware of where your card is at all times. It is also equally important to have up-to-date anti-virus and firewall definitions installed on your computer to prevent thieves from capturing your card information.

Only signature based transactions or "credit" transactions have been blocked. You may still use your PIN to complete the purchase.

If you are traveling through any of the affected areas listed above, please call us to see about temporarily removing the block.


 

Identity Theft

Cornerstone Bank was the first bank in the country to offer the Identity WatchTM credit monitoring service to our customers. As a Secure Advantage subscriber, enrolling in the Identity WatchTM program provides you with credit monitoring from all three major credit bureaus with monthly notifications of credit activity.

Identity theft occurs when someone uses your personally identifying information, like your name, Social Security number, or credit card number, without your permission, to commit fraud or other crimes.
The FTC estimates that as many as 9 million Americans have their identities stolen each year. In fact, you or someone you know may have experienced some form of identity theft. The crime takes many forms. Identity thieves may rent an apartment, obtain a credit card, or establish a telephone account in your name. You may not find out about the theft until you review your credit report or a credit card statement and notice charges you didn’t make—or until you’re contacted by a debt collector.
Identity theft is serious. While some identity theft victims can resolve their problems quickly, others spend hundreds of dollars and many days repairing damage to their good name and credit record. Some consumers victimized by identity theft may lose out on job opportunities, or be denied loans for education, housing or cars because of negative information on their credit reports. In rare cases, they may even be arrested for crimes they did not commit. •more information